How SMB AI handles your information.

This policy explains what information SMB AI collects through smbai.us, how it is used and the choices you have. SMB AI is run by Greg Howell in Plymouth, Massachusetts.

What we collect

We only collect what you choose to send us through the forms on this site:

Contact form: your name, work email, company, job title, phone number (optional), company size, job level, job function, industry, and your message.
AI Assessment request: your name, email, company, business address, phone number (optional) and your message.
Call booking: your name, email, company, phone number (optional), what you want to talk about and the time you pick.
Own Your Website workshop registration: your name, email, company, website address and the session you pick. Payment is handled by Stripe. We never see or store your card number.
Workshop request: your name, email, organization and group type.

Like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type and the pages you visit. We use it to keep the site secure and working.

How we use it

To reply to your question, confirm a booking or plan a workshop.
To send occasional emails about SMB AI services, events and articles, if you submitted the contact form. You can unsubscribe at any time.
To understand which services people are interested in, so we can improve the site and what we offer.

We do not sell or rent your personal information.

Who we share it with

We use a small number of service providers to run the site and our business. They handle your information only to provide their service to us:

Netlify hosts the website and receives form submissions.
Google Workspace provides our email and the calendar used for call bookings.
Stripe processes workshop payments.

We may also share information if the law requires it.

Cookies

The site does not use advertising cookies today. If we add analytics or advertising tools, we will update this policy first.

How long we keep it

We keep form submissions and email for as long as needed to work with you and to run the business, then delete what we no longer need.

Your choices

You can ask us to show you, correct or delete the information we hold about you, or to stop sending you emails. Write to greg@smbai.us and we will reply within two business days.

Children

This site is for business owners and their teams. It is not directed at children under 16, and we do not knowingly collect their information.

Changes and contact

If we change this policy, we will update the date at the top of this page. Questions: greg@smbai.us or 774-454-2736, SMB AI, Plymouth, MA.